Effective Date: October 1, 2026

These Website Terms of Use govern your access to and use of www.peakcitypsychology.com and any webpages operated by Peak City Psychology that link to these terms. By accessing or using this website you agree to these terms. If you do not agree please discontinue your use of the website.

About Peak City Psychology

Peak City Psychology is a North Carolina mental health practice located at:

201 S. Salem St. Apex, NC 27502
Phone: 919-303-0377
Email: scheduling@peakcitypsychology.com

References to "Peak City Psychology," "we," "our" or "us" mean Peak City Psychology.

Informational Purpose and Not Therapy or Medical Advice

The information on this website is provided for general educational and informational purposes only. Website articles, service descriptions, downloads, videos, social media content and other materials are not therapy, diagnosis, medical advice, crisis intervention, individualized professional recommendations or a substitute for consultation with a qualified healthcare professional.

Mental health information is not universally applicable. You should not rely on website content to diagnose or treat a mental health or medical condition. Decisions concerning your care should be made in consultation with an appropriately licensed professional who understands your individual circumstances.

Do not disregard professional advice or delay seeking care because of something you read on this website.

No Therapist-Client Relationship

Accessing this website, reading or downloading its content, following the practice on social media, joining an email list, submitting an inquiry or contacting the practice does not create a therapist-client relationship with Peak City Psychology or any of its clinicians.

A therapist-client relationship is established only after:

• The practice determines that it can appropriately provide the requested services

• You are matched with and accepted by a clinician

• Required intake and informed-consent documents are completed

• The clinician agrees to begin providing treatment

Submitting a contact form does not guarantee acceptance as a client or availability with a particular clinician.

Emergencies and Crisis Services

This website, email, social media accounts and website forms are not monitored continuously and should not be used for emergencies or urgent clinical needs.

If you are experiencing a medical or mental health emergency, believe you may harm yourself or someone else or need immediate assistance:

• Call 911

• Call or text the 988 Suicide and Crisis Lifeline

• Go to the nearest emergency department

• Contact an appropriate local crisis-response service

Peak City Psychology does not provide emergency or crisis-response services through this website.

Geographic and Licensure Limitations

Therapy is provided only when the client is physically located in a state or jurisdiction where the treating clinician is legally authorized to practice.

Unless otherwise specifically stated, the therapy services described on this website are intended for individuals located in North Carolina, except as described below for clinicians who participate in PSYPACT. A visitor's ability to access this website from another state or country does not mean that Peak City Psychology or its clinicians may provide clinical services in that location.

Some Peak City Psychology clinicians participate in the Psychology Interjurisdictional Compact (PSYPACT), which allows eligible licensed psychologists to provide telepsychology to clients located in other participating PSYPACT states. This authority applies only to individual clinicians who hold the required PSYPACT authorization and only to the services and states the compact permits. It does not apply to every clinician at the practice and not every state participates. A client must be physically located in North Carolina or an eligible PSYPACT state at the time of each session. Please confirm eligibility with the practice before scheduling.

Clinician Credentials and Availability

Peak City Psychology works to keep clinician credentials, specialties, services and availability current. This information may change and does not guarantee that a particular clinician is accepting clients or is appropriate for a particular concern. Clinician credentials, licensure status, areas of practice and availability may differ. Please review the individual clinician's biography and confirm current information with the practice.

No Guaranteed Outcomes

Therapy is individualized and outcomes vary according to individual circumstances, clinical needs, participation, therapeutic fit and many other factors. Peak City Psychology does not promise or guarantee that a particular therapy service, clinician, treatment method, educational resource or recommendation will produce a specific result.

References to treatment approaches, potential benefits, research or client experiences are informational and are not promises or guarantees of outcome.

Appointments and Services

Information regarding clinicians, appointment availability, fees, insurance participation, treatment approaches and services may change. Website information does not guarantee:

• Availability with a particular clinician

• Acceptance into the practice

• Insurance eligibility, coverage or reimbursement

• A particular diagnosis, treatment recommendation or result

• That a particular service is appropriate for your needs

Clinical services are governed by separate informed-consent documents, financial policies, privacy notices and other practice agreements. If these terms conflict with an applicable clinical agreement or the Notice of Privacy Practices, the clinical agreement or Notice of Privacy Practices will control with respect to treatment and protected health information.

Insurance and Financial Information

Any information about insurance, reimbursement, fees or out-of-network benefits is general information and is not a guarantee of payment or coverage. Your health plan determines your coverage and benefits, which vary by plan. You are responsible for confirming coverage, deductibles, copayments, coinsurance, authorization requirements, out-of-network benefits and your individual financial obligations directly with your insurer.

Forms and Electronic Communications

Peak City Psychology provides encrypted pathways for initial inquiries. This contact form is not designed for personal health information. Please submit only the information reasonably necessary for the practice to respond to your request and save clinical details for when you connect directly with the practice.

Do not use website forms, email, text messages or social media to communicate an emergency.

Although Peak City Psychology uses reasonable safeguards, no electronic communication method can be guaranteed to be completely secure. Ordinary email and social media messaging may not provide the same privacy protections as the secure client portal.

Privacy

Your use of the website is also subject to the Peak City Psychology Website Privacy Policy. Clinical records and protected health information are governed by the practice's Notice of Privacy Practices and applicable law.

Minors

The website is directed primarily toward adults, including parents and caregivers seeking information about services for children and adolescents. A minor should not submit personal or clinical information through the website without the involvement and permission of a parent or legal guardian when such permission is required.

The availability of treatment for a minor is subject to applicable law, consent requirements, custody considerations, the clinician's professional judgment and the practice's policies.

Intellectual Property

Unless otherwise stated, the text, graphics, logos, photographs, videos, downloads, guides, design elements and other content appearing on this website are owned by or licensed to Peak City Psychology and are protected by copyright, trademark and other intellectual-property laws.

You may view, download or print website content for your personal noncommercial use. You may not reproduce, republish, sell, distribute, modify, display, create derivative works from or commercially exploit website content without prior written permission.

You may share a link to publicly available website content as long as you do not misrepresent Peak City Psychology, imply an endorsement or display the content in a misleading context.

Acceptable Use

You agree not to:

• Use the website for an unlawful, fraudulent, threatening or abusive purpose

• Attempt to gain unauthorized access to the website, forms, systems or client portal

• Interfere with website operation or security

• Introduce malicious code, automated scraping tools or disruptive technology

• Impersonate another person or submit false information

• Collect information about other website users

• Copy or commercially exploit protected website content

• Use website content to provide clinical care or replace individualized professional judgment

Third-Party Services, Links and External Resources

The website may include links or integrations involving third parties, including scheduling systems, client portals, maps, social media platforms, payment processors, embedded content, outside websites, products, directories, research, organizations and other resources. These are provided for convenience and informational purposes.

A link or integration does not necessarily constitute an endorsement of every statement, product or service offered by the third party. Third parties operate under their own terms and privacy practices. Peak City Psychology does not control independently operated third-party services and is not responsible for their content, availability, security, accuracy, suitability or privacy practices.

Social Media

Peak City Psychology may maintain social media accounts for educational and marketing purposes. Social media content is not therapy or individualized clinical advice.

Following, commenting, sending a direct message or otherwise interacting with Peak City Psychology or a clinician on social media does not establish a therapist-client relationship. Social media interactions may be public or may be processed by the applicable platform. Do not submit confidential clinical information through social media.

Reviews and Experiences

Any reviews, professional endorsements or descriptions of experiences appearing on or linked from the website represent individual viewpoints. They do not guarantee that another person will have the same experience or outcome.

To protect privacy, Peak City Psychology will not confirm or deny whether a person is or was a client in response to a social media comment, review or public post.

Images

Unless expressly identified otherwise, individuals appearing in stock or illustrative website images are models and are not represented as clients of Peak City Psychology.

Website Availability and Accuracy

We work to provide helpful and current information but we do not warrant that every website page will always be complete, accurate, current, uninterrupted or free of technical errors.

We may modify, suspend or discontinue website content or features at any time. If you notice inaccurate information about a clinician, service or practice policy, please contact us.

Accessibility

Peak City Psychology is committed to providing an accessible website experience. If you have difficulty accessing content or using a website feature, contact us at scheduling@peakcitypsychology.com or 919-303-0377 so we can offer reasonable assistance or provide the information in another format.

Limitation of Responsibility

To the fullest extent permitted by applicable law, Peak City Psychology is not responsible for losses arising solely from reliance on general website information, interruption of website availability, unauthorized misuse of the website or independently operated third-party services.

Nothing in these terms is intended to waive rights that cannot legally be waived, excuse professional negligence, limit obligations imposed by licensing laws or alter rights arising from an established therapist-client relationship.

Changes to These Terms

We may revise these terms as the website, services or legal requirements change. The effective date at the top of this page indicates when the terms were last updated. Continued use of the website after revised terms are posted constitutes acceptance of the updated terms.

Governing Law

These terms are governed by applicable federal law and the laws of the State of North Carolina, without regard to conflict-of-law principles.

Severability

If a provision of these terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

Contact Us

Questions about these terms may be directed to:

Peak City Psychology
201 S. Salem St. Apex, NC 27502
919-303-0377
scheduling@peakcitypsychology.com